Parkonic Egypt for Parking Systems & Management

About Us

Parkonic Egypt for Parking Systems & Management is a company specialized in the management and operation of parking garages and car parks, utilizing modern operational and technological solutions to organize vehicle movement, enhance customer experience, and maximize the efficient use of parking spaces.

 

The company provides parking operations, entry and exit management, subscription management, fee collection, and smart parking solutions, all in compliance with the applicable laws and regulations of the Arab Republic of Egypt.

 

Privacy Policy

Parkonic Egypt is committed to protecting the privacy of its website and mobile application users and customers. Personal data is handled as follows:

• Personal data is collected solely for the purpose of providing services, managing user accounts, subscriptions, and customer communication.
• Credit or debit card details are not stored, saved, or shared by the company.
• All payment transactions are processed through secure and authorized electronic payment service providers.
•  Cookies and technical data may be used to improve the performance of the website and mobile application.
•  The website or application may contain links to third-party services; the company is not responsible for their privacy practices.
• Parkonic Egypt reserves the right to update this Privacy Policy at any time, with updates becoming effective upon publication.

Terms & Conditions

By using the website, mobile application, or any services provided by Parkonic Egypt, you agree to the following:

1.  Services are available only to individuals aged 18 years or older.
2. Users must provide accurate and complete information during registration and payment.
3. Users are responsible for maintaining the confidentiality of their account login credentials.
4.  All content, systems, trademarks, and intellectual property are owned by the company and may not be used without prior written consent.
5. Users must not misuse the services or attempt to disrupt or damage the systems.
6.  All disputes or claims shall be governed by the laws of the Arab Republic of Egypt, and the Egyptian courts shall have exclusive jurisdiction.

Payment Policy

• Fees for services or subscriptions are payable through secure electronic payment methods.
• The company accepts Visa and MasterCard.
• Payments are processed in Egyptian Pounds or any other currency displayed during checkout.
• Transactions may appear on the cardholder’s statement under the name Parkonic Egypt or the approved trade name.
• Cardholders are responsible for retaining transaction records. 

Monthly Subscriptions

• Subscription fees are charged on a recurring basis according to the selected plan.
• By subscribing, the user authorizes automatic recurring charges at the start of each billing cycle.
• Subscriptions may be cancelled prior to the renewal date through the website or mobile application.

Service Delivery Policy

• Parking services or subscriptions are activated immediately upon successful payment.
• Subscription services commence from the specified activation date.
• Service details may vary depending on the parking location, garage, or selected plan.
• Services are delivered through the website and the mobile application.
• Certain features may vary depending on the device or operating system.
• Services are not provided in countries subject to OFAC sanctions.
• Some transactions may appear as multiple entries on the card statement depending on service structure.

Refund & Cancellation Policy

• Refund requests are reviewed in cases of incorrect charges or failure to activate the service.
• Refunds are issued only through the original method of payment.
• No refunds are provided for services that have been fully or partially used.
• For subscriptions, fees for any used billing period are non-refundable.
• Subscription cancellations take effect from the next billing cycle.
• In the event of a transaction error, the amount will be refunded to the same card used for payment.

Parking Rules & Regulations

• The company’s responsibility is limited to the organization and management of parking spaces only.
• Parkonic Egypt is not responsible for personal belongings left inside vehicles.
• Customers must comply with all safety instructions and operational rules within parking facilities.
• The company reserves the right to take appropriate action in case of violations or misuse.

Mobile Application Terms

• Use of the mobile application is subject to the same Terms & Conditions and Privacy Policy applicable to the website.
• Technical data related to the device or operating system may be collected to enhance application performance.
• The company may update the application or temporarily suspend certain features for maintenance or development purposes.

Contact Us

Company Name:

Parkonic Egypt for Parking Systems & Management

 

Address:

56B Mohamed Mazhar Street, Zamalek, Cairo, Arab Republic of Egypt

Website:

 www.Parkonic.eg

Email: 

support@parkonic.eg

Phone:

01287777510

 

Security & Data Protection

• • The website and mobile application are secured using an up-to-date SSL Certificate. 
• Visa and MasterCard logos are displayed where applicable.
• The company adheres to the highest security standards in processing electronic transactions and protecting user data.